Introduction
Tbagee (https://tbagee.im) is a trusted online gaming and Sports Betting platform. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the personal information of our users.
By using the Tbagee website or mobile app, you are considered to have accepted this Privacy Policy. We strongly recommend reading this policy carefully before creating an account.
Tbagee takes your privacy seriously. We never sell your data to third parties or share it without your consent.
This policy covers: what information is collected, why it is collected, how it is used, who it may be shared with, your rights, and how we keep your data secure.
What Information We Collect
Various types of information are collected when you create an account and use our services at Tbagee. The details are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account Verification (KYC) |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, device model | Security & Fraud Prevention |
| Usage Data | Game history, betting patterns, login times | Service Improvement & Personalization |
| Cookie Information | Session cookies, preference cookies | Site Functionality & Analytics |
Voluntarily Provided Information
When you register, make a deposit, contact our support team, or take part in a promotion, you voluntarily provide information. This data is collected directly from you.
Automatically Collected Data
Certain information is collected automatically while you browse the site, including your IP address, browser type, page visit times, and cookie data. This is used to ensure site functionality and security.
How Your Data Is Used
Tbagee uses your information only for specific, legitimate purposes. Your data is never used for anything beyond the reasons outlined below.
Your information is used to verify your identity, secure your account, and prevent fraud. Identity document verification is part of the KYC process.
Your financial information is used to process deposits and withdrawals. Every transaction is handled through encrypted channels.
We analyze your gaming preferences and history to recommend relevant games and promotions tailored to you.
Your contact information is used to resolve issues, send account-related notices, and deliver important updates.
Analytics data is used to improve site performance and user experience. This data is typically analyzed in aggregate form.
Your data may be used for Anti-Money Laundering (AML) compliance, fraud detection, and fulfilling lawful directives from relevant authorities.
Data Protection Measures
Tbagee follows the highest industry standards to protect your personal information. Our security measures are regularly updated and tested.
Data Sharing Policy
Tbagee never sells your personal data to third parties. Data may only be shared in the limited circumstances outlined below:
When Your Data May Be Shared
- Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals.
- KYC Partner: Your information may be shared with licensed identity verification providers for the purpose of verifying your identity.
- Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
- Game Provider: Limited data may be shared with licensed game providers to deliver gameplay.
- Business Transfer: In the event of a business merger or acquisition, data may be transferred, though this policy will remain in effect.
Important: All third parties we work with are bound by strict confidentiality agreements and may only use your data for specified purposes.
Cookie Policy
Tbagee uses cookies on its website and app. Cookies are small text files stored on your device that help improve site functionality.
| Cookie Types | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookie | Staying Logged In | Until Browser Is Closed | |
| Preference Cookies | Remembering Language & Settings | 1 Year | |
| Analytics Cookies | Site Usage Statistics | 6 Months | |
| Security Cookies | Fraud Detection | 30 days | |
| Marketing Cookies | Showing Relevant Promotions | 90 Days |
Cookie Controls
You can disable or delete cookies through your browser settings. Note that disabling essential cookies may affect certain site features.
Your Rights
As a Tbagee user, you have important rights over your personal data. We fully respect and uphold those rights.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain circumstances.
You may object to the use of your information for marketing purposes.
You can request a copy of your data in a portable, readable format.
You may request that the processing of your data be restricted under certain circumstances.
To exercise any of your rights support@tbagee.imto send us an email or reach us via Live Chat. We typically respond within 72 hours.
Data Retention Period
Tbagee does not retain your data longer than necessary. Different types of information are subject to different retention periods:
- Account Information: Even after account closure, data may be retained for up to 5 years due to legal obligations.
- Transaction History: Typically retained for 5–7 years as required by financial regulators.
- KYC Documents: May be retained for up to 5 years after account closure.
- Game Log: Typically retained for 3 years.
- Support Conversations: Retained for up to 2 years after a case is resolved.
- Cookie Data: Between 30 days and 1 year, depending on cookie type.
Once legal obligations have been met, your data will be securely deleted or anonymized.
Minor Protection
Tbagee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
If we discover that a minor's information has been collected inadvertently, the account will be closed and the data deleted immediately. If you believe your child is using Tbagee, please contact us right away.
Policy Change Notifications
Tbagee may update this Privacy Policy at any time. For significant changes, we will:
- We'll post a notice on the site homepage.
- We'll send a notice to your registered email address.
- We'll update the "Last Updated" date at the top of this page.
Continuing to use Tbagee after any changes have been made constitutes acceptance of the updated policy. We recommend checking this page regularly.
For any changes to the Privacy Policy or for related inquiries support@tbagee.imto get in touch.
Contact Us
For any questions, feedback, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our team is always ready to assist.
In a Secure Environment Start Playing
Your data is fully protected at Tbagee. Open an account today and enjoy your gaming experience with complete peace of mind.